Report Cyber Crime in Delhi

What is Cybercrime and its Impact on Society?

Cybercrime encompasses unlawful activities that utilize computers and digital networks. The spectrum of these offenses includes unauthorized access to personal accounts as well as extensive assaults on essential infrastructure. Common types of cybercrime encompass identity theft, phishing scams, ransomware attacks, cyberstalking, and the dissemination of illegal content.

The effects of cybercrime on society are significant and complex:

Economic Losses	Cybercrime results in considerable financial losses for individuals, businesses, and governments. It has the potential to interrupt operations, lead to asset theft, and require expensive repairs and upgrades.
Privacy Breaches	Confidential and sensitive information is vulnerable to theft and misuse, resulting in identity theft and financial fraud.
Trust Erosion	Frequent cyberattacks can undermine public confidence in digital systems, obstructing the acceptance of emerging technologies.
National Security Threats	Cybercrime poses a significant risk to national security by compromising government systems and essential infrastructure.
Emotional and Psychological Effects	Individuals affected by cyberbullying, cyberstalking, and various personal cybercrimes may experience stress, anxiety, and other mental health challenges.

Delhi Police District Cyber Cell Contact Details (Cyber Crime Complaint Office)

If you want to search for the “Cyber Crime Cell Delhi Police Address,” then you may make reference to the following table:

District	Office Address	Contact	E-Mail ID
East	Room No. 11, DCP Office, IP Extension Mandawali, Fazalpur, New Delhi – 110092	011-22232116	acp-diu-east-dl@delhipolice.gov.in
North East	IIIrd Floor, DCP Office, Seelampur, New Delhi- 110053	011-22829503, 22829504	cybercell.ned@delhipolice.gov.in
South	Room No. – 107, Ist Floor, PS Saket, New Delhi – 110017	011-29561004	cybercell.south@delhipolice.gov.in
South East	Room No. 114 & 124, Ist Floor, PS C.R Park Complex, New Delhi – 110087	011-26270304	cybercell.sed@delhipolice.gov.in
South West	DCP Office Complex, Sec. – 19, Dwarka, New Delhi – 110075	011-28084059	acpdiu-swd-dl@delhipolice.gov.in
West	IInd Floor, PS Hari Nagar, New Delhi – 110064	011-25123432	acpdiu-west-dl@delhipolice.gov.in
Outer	Cyber Cell, Kanjhawala Road, Near Marble Market, Mangolpuri, New Delhi – 110083	011-27911006	acp-ops-outer-dl@delhipolice.gov.in
Central	Old Building, PS Kamla Market, New Delhi – 110002	011-232100885	cybercell-central@delhipolice.gov.in
North	Behind Daulat Ram College, Delhi University North Campus, Maurice Nagar, New Delhi – 110007	011-27662875	acp-ops-north-dl@delhipolice.gov.in
Shahdara	Old DCP Office, GTB Enclave, IInd Floor, Room No. 307, Near Jhilmil Metro Station, Dilshad Garden, New Delhi-110095	011-22304001	cybercell-shahdara@delhipolice.gov.in
Rohini	Room No. 303, Rohini District line, Begampur, New Delhi – 110086	011-27061702	dcp-rohini-dl@delhipolice.gov.in
New Delhi	Room No. 206, PS Mandir Marg, New Delhi – 110001	011-23746694	dcp-newdelhi-dl@nic.in

Structure and Responsibilities of the Cyber Crime Cell

The Cyber Crime Cell is a specialized unit within law enforcement agencies focused on addressing cyber-related offenses. The structure generally comprises the following components:

Investigation Unit	Responsible for the assessment of cybercrime complaints, collecting evidence, and performing forensic analysis.
Technical Expertise Team	Consisting of IT specialists and cyber forensics authorities who possess a deep understanding of the technical dimensions of cyber threats and are capable of retrieving digital evidence.
Legal Advisors	Offer direction on cyber laws and regulations to guarantee that investigations and prosecutions are legally valid.
Awareness and Training Division	Concentrates on providing education to the public and law enforcement officials regarding cyber threats and protective measures.

Moreover, the prime Responsibilities of the Cyber Crime Cell include the following:

• Investigating Cyber Offenses,
• Digital Evidence Collection,
• Enforcement of Cyber Laws,
• Collaboration,
• Public Awareness, etc.

The Process to Complaint Against Cyber Crime (Required to Make Complaint)

1. In Email-Related Complaints

1.1   A written Complaint explaining the complete incidence
1.2   Copy of the alleged Email
1.3   Email should be taken from the original receiver. Copy of the forwarded email should be avoided
1.4   Full Header of the Alleged Email
1.5   Copy of email and header should be in both hard & soft forms
1.5   Soft copy should be given in a CD-R only
1.6   How to View Full Header of Email

2. In Social Media Related Complaints

2.1   Copy/screenshot of alleged contents/profile
2.2   Screenshot copy of URL of alleged contents
2.3   Contents should be in both hard & soft forms
2.4   Soft copy should be given in CD-R only
2.5   How to view URL

3. In Mobile Apps Related Complaints

3.1   screenshots of the malicious app and the location from where it was downloaded.
3.2   Bank statement from the victim’s account if any transactions are made.
3.3   soft copy of all documents mentioned above in soft form.

4. In Business Email Compromise Complaints

Brief description of the incident, and consider providing the following financial information:

4.1   Originating Name
4.2   Originating Location
4.3   Originating Bank Name
4.4   Originating Bank Account Number
4.5   Recipient Name
4.6   Recipient Bank Name
4.7   Recipient Bank Account Number
4.8   Recipient Bank Location (if available)
4.9   Intermediary Bank Name (if available)
4.10   SWIFT Number
4.11   Date
4.12   Amount of Transaction
4.13   Additional Information (if available) – including “FFC”- For Further Credit; “FAV” – In Favor Of

5. In Data Theft Complaints

5.1   Copy of data that has been stolen
5.2   Copyright certificate for the data in question.
5.3   Details of suspected employees who took the data from the company.

Following documents related to the suspected employee:

1. Appointment letter
   2. Non-disclosure agreement if any
   3.   List of duties assigned.
   4.   List of gadgets assigned to the suspected.
   5.   list of clients with whom the suspect is in touch.
   6.   Proof of selling off your copyright data to any client.
   7.   Devices used by the suspect while working with the company, if any.

6. In Ransomware Complaints

6.1 Email ID/phone number or any other means of communication through which ransom has been demanded.
6.2   If malware was sent in the attachment of the mail. Screenshots of the mail with a full header of the first receiver should be provided.

7. In Net Banking/ ATM Complaints

7.1   Bank statement from the concerned bank for the last six months.
7.2   Copy of SMSs received related to the alleged transactions.
7.3   Copy of your ID proof and address proof as shown in the bank records.

8. In Fake Calls Frauds

8.1   Bank statement from the concerned bank for the last six months.
8.2   Make a copy of SMSs received related to the alleged transactions.
8.3   Copy of your ID proof and address proof as shown in the bank records.

9. In Lottery Scams Complaints

9.1   Bank statement from the concerned bank for the last six months.
9.2   Make a copy of SMSs received related to the alleged transactions.
9.3   Copy of your ID proof and address proof as shown in the bank records.

10. In Bitcoin-Related Complaints

10.1   Complete facts about the incident in brief.
10.2   Address of Bitcoin.
10.3   Amount of Bitcoin involved.
10.4   Address from/to whom purchase/sale of Bitcoins is done.

11. In Cheating Related Complaints

11.1   Print out the alleged email along with the full header of the email
11.2   Email should be taken from the original receiver. Copy of the forwarded email should be avoided
11.3   Bank statement from the victim’s account.
11.4   Details of the alleged transaction made.
11.5   Soft copy of all above-mentioned documents.

12. In Online Transactions Related Complaints

12.1   Bank statement from the concerned bank for the last six months.
12.3   Make a copy of SMSs received related to the alleged transactions.
12.3   Copy of your ID proof and address proof as shown in the bank records.

Notable Cybercrime Cases Handled by the Cyber Crime Cell

The Cyber Crime Cell has played a crucial role in tackling numerous significant cybercrimes, showcasing their expertise and commitment. Significant initiatives encompass:

• Disrupting Fraudulent Schemes,
• Combating Cyberstalking and Harassment,
• Mitigating Data Breaches,
• Tackling Ransomware Attacks, etc.

Techniques Used by Cybercriminals and How the Cell Tackles Them?

Techniques Used by Cybercriminals:

• Phishing,
• Malware,
• Ransomware,
• Social Engineering,
• Distributed Denial of Service (DDoS) Attacks,
• Exploiting Vulnerabilities, etc.

How the Cyber Crime Cell Tackle Them?

• Cyber Forensics,
• Real-Time Monitoring,
• Collaboration with ISPs and Tech Companies,
• Public Reporting Systems,
• Continuous Training,
• Policy Enforcement, etc.

Collaboration with Other Agencies and International Organizations

Cybercrime frequently crosses international boundaries, necessitating cooperation. The Cyber Crime Cell collaborates closely with:

• National Agencies: Collaborating with national law enforcement and intelligence organizations to exchange information and resources.
• International Organizations: Collaborating with organizations such as Interpol, Europol, and various cybersecurity alliances to address global cyber threats.
• CERTs (Computer Emergency Response Teams): Facilitating collaboration with national and international CERTs to ensure swift action in response to cyber incidents.
• Private Sector Partnerships: Working alongside cybersecurity firms, technology companies, and financial institutions to strengthen defensive strategies and exchange threat intelligence.
• Legal Frameworks: Employing international agreements and treaties to enable cross-border investigations and extraditions as appropriate.

Initiatives and Campaigns to Raise Awareness about Cybercrime

The Cyber Crime Cell acknowledges the importance of prevention and implements various initiatives aimed at educating the public:

• Awareness Campaigns,
• Workshops and Seminars,
• Online Resources,
• Collaboration with Educational Institutions,
• National Cybersecurity Month, etc.

Training and Skill Development Programs for the Cell Members

To maintain an edge over cybercriminals, members of the Cyber Crime Cell engage in ongoing development activities:

Specialized Training Courses	Participating in programs focused on cyber forensics, ethical hacking, malware analysis, and network security.
Certifications	Acquiring esteemed certifications like Certified Information Systems Security Professional (CISSP) or Certified Ethical Hacker (CEH).
Workshops and Conferences	Participating in national and international events to gain insights into the latest threats, technologies, and strategies.
Simulated Exercises	Engaging in drills and simulations to refine responses to a range of cyber incidents.
Interdisciplinary Learning	Integrating expertise in technology with legal and investigative abilities to improve overall efficiency.

Challenges faced by the Cyber Crime Cell in tackling cybercrime

The Cyber Crime Cell encounters a number of significant challenges, despite its essential function.

• Rapid Technological Advancements,
• Resource Limitations,
• Jurisdictional Issues,
• Encryption and Anonymity Tools,
• Underreporting,
• Skill Gaps, etc.